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Rakuten Reviews – Huge Global Market

Rakuten reviews,Have you ever purchased anything on the Rakuten Global Market? This Japanese online site resembles a mall. The Japanese vendors use the platform as a marketplace where they set up their stores and sell their products.

The Rakuten Global Market offers products such as:

1 – Tablets and Smartphone
2 – Small electronics and home appliances
3 – Watches
4 – Shoes
5 – Men’s clothing
6 – Medical and healthcare supplies
7 – Snacks and sweets
8 – Alcoholic beverages
9 – Sleepwear and underwear
10 – Motorcycle and car supplies
11 – Books
12 – Fragrances, cosmetics, and other beauty products
13 – Food
14 – Cameras and televisions
15 – Women’s clothing
16 – Accessories and bags
17 – Computers
18 – Outdoor and sporting kits
19 – Jewelry
20 – Office and home appliances
21 – Maternity, baby, and kids items
22 – Furniture, housewares, and home décor

Rakuten global market stands out from the other sites that they help vendors sell their products in the following ways:
It allows the customer to purchase products directly from stores that are based in Japan.

This is through using plain and simple English to help the vendors understand and identify the products that the customer seeks to purchase. The header offers the users the option of searching for their desired products.

The user can increase the accuracy of the results by:

1 – Using simple English

2 – Using Japanese keywords

3 – Reducing the length of the keywords

The search result page can be personalized to make the layout easier to understand. The page has a grid display on the top right hand side of the page. This could either stack or list down the search results. You can also gauge the number of searches that can be accommodated on one page.

This is in five categories namely, twenty, forty, sixty, eighty, and one hundred. Additionally, you can also list the results according to their relevance.

This tab is categorized into six options, namely:

• Highest rating
• Most reviews
• New arrivals
• Lowest price
• Highest price
• Relevance

Alternatively, you have the option of selecting a category to filter the search results. Each search result has been listed with its price and number of points. It also outlines if the product is second-hand or brand new. As you search for your desired products, you have the option of deciding whether you want to search from the entire site or from a specific shop.

Their payment process is quite easy and accommodates a wide range of credit cards and other payment methods such as Alipay, Pay Pal, VISA, JCB, or even Master Card, among others. Rakuten has a seven-step payment process as shown below:

Rakuten reviews,Check out- Once you put a product in your cart, and confirm the contents of the cart, you can proceed to the checkout option. Take note that this process is only exclusive to the shops.

This means that you can only confirm the contents from one shop before you move to the next. Thus, you cannot confirm the contents of multiple shops at once.

Signing in- You have the option of signing in as either a member or a guest. Thus, if you do not want to commit to becoming a member, you can make the purchase as a guest.

Loading the shipping information- Once you do this, you can confirm the shipping information suc h as the address. Loading the payment information such as the code of the coupon.

Making the order- Select the “Place your order” button to make the order.

Receiving confirmation email- This is the final process of the checkout process. You will receive an automatic email from the system. The vendor will send you an email to confirm your order. This email will inform you of the shipping fee and purchase price of your product(s).

Receiving the order- Make sure that you print it out.

They ship to any state across the globe. So far, this site has a record of shipping to more than two hundred countries and regions across the globe. They have specific policies on the shipping fees, return policy, and the tax and custom duty payable by the customers.

They have a customer protection program that makes customers shop securely and enjoy their experience. This program helps customers feel secure when they are having issues with their order.

The site offers their customers two protection options, which are:

1 – Refunding customers for purchase of counterfeit products.

2 – Refunding customers for goods that are defective or not delivered.

The site has announcements and special offers that help customers personalize their experience and purchasing power such as recommending products to the customer or alerting them of any special campaigns by the stores. This is delivered to the customer through their email address in the form of newsletters.

The user can use keywords to search for whatever item they desire. The site is user-friendly and easy to maneuver. This means that it accommodates customers who want to shop but are not technologically perceptive. The following are some of the things you might note when you start using Rakuten.

Even though the stores are based in Japan, the content of the site is in English. This means that anyone from across the globe will be able to understand and order their products without any knowledge of the Japanese language.
Once a customer orders the items arrive at their destination in a short span of time, not more than thirty days.

It allows the customer to return the goods within forty-five days from the date of the purchase.
The customer can only ask for a refund within ninety days from the date that they placed the order
This refund service is for all members.

The site is not clear whether this applies to guests too.
There is a limited number of times that a customer can ask for a refund
Once a shipment has been cancelled, it takes about fourteen days for the customer to get back their money.

I hope this gives you some insight into shopping in Japan, Happy Shopping!!

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8 thoughts on “Rakuten Reviews – Huge Global Market
  1. Arlet says:

    Im very glad i came across your review!
    I love japanese stuff and at times i dare get some weird unique things from wish so i’m used to waiting months to get my gadgets but to be honest…wish doesn’t have the greatest products.
    A while ago i came across Rakuten but at the time there wasn’t a lot of information whether it was safe to buy things, after all nobody wants to get scammed right?
    I will check the site right away, cant wait!
    Thank you so much for sharing the info XD

    1. Wayne says:

      I’m glad you found some new insights into shopping with Rakuten and thanks for your comment. I wish you all the best in your new shopping spree and I’m sure you will be very happy with there products.

  2. Reyhana says:

    That’s a pretty broad list of categories available with Rakuten. I never looked into this program in-depth and now I can see that this has been a mistake on my part. Thanks for laying this out for me and for explaining how it all works. I want to ask, I know there is an affiiate program with Rakuten. Can you tell me what the commissions structure looks like? Thanks

    1. Wayne says:

      Yes you can buy almost anything you wish on Rakuten. About the affiliate program this is something I will have to look into and maybe write a review on. Happy Shopping!!!

  3. Tony W says:

    I always associated Rakuten with offering affiliate products for sale. I did not know it was possible to buy products from vendors.
    I think I am spoiled by Amazon. Buying products from overseas vendors usually take many weeks to have the products reach you.
    I don’t mind waiting weeks for a product to arrive it the price is right. LOL.

    1. Wayne says:

      Yes I’m with you on ordering from overseas but as you say the price has to be right as I don’t have a lot of patience either. Glad you found some new insights into Pepperjam, all the best to you in your online business.

  4. ThankfulOne says:

    Hi @Traveller75,

    This post has a lot of information! Wow! Didn’t Rakuten purchase Buydotcom (had to spell it out since links aren’t allowed here)? I’m wondering if mentioning that might alleviate any concerns about shopping in a Japanese market since many are familiar with Buydotcom? Just a thought.

    Again, I loved all the information, but I can’t help but wonder whether you’ve provided too much help? Most online shoppers are savvy to searching for products, selecting and purchasing. I, personally, found myself skimming through all the bullet points because there were so many.

    I also found that your sequences didn’t flow, at least at the beginning. For example, your reference to how Rakuten stands out from other sites implied a list but was followed by a single sentence. I had difficulty seeing the comparisons (but that may have just been me).

    All-in-all, I think you made way too much work for yourself, but you did pick an interesting topic, so thank you!

    Warm regards,

    1. Wayne says:

      Yes there is a lot of information but a lot of people may just be starting to buy online ( I have relations like that, lol). The bullet points are long but you have got a good idea of what is for sale by the retailers before you have to go there to search and find it’s not there. Thank you for your comment.

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